Returns Policy

Your satisfaction is our top priority.

Return Window
You have 30 days to request a return after receiving your item.

Eligibility Criteria
• Items must be unused, unworn, with original tags and packaging intact.
• A receipt or proof of purchase is required.
• Returns must be pre-approved before you send the item back.

How to Request a Return

1. Email Your Request: Contact us at [email protected] with your order details.
2. Wait for Approval: We will review your request and provide detailed instructions once approved.
3. Ship Your Item: Pack the item securely and mail it to the following address:
Return Address: 350/18/31 Le Duc Tho, Phuong 6, Go Vap, TP. Ho Chi Minh 700000

Return Shipping
• We will cover the return shipping cost if the item is defective, damaged, or incorrect. (Return cost: $0.00)
• The customer is responsible for return shipping costs for reasons such as change of mind or ordering the wrong item.

Return Instructions

1. Prepare the package: Include a copy of your purchase confirmation email.
2. Ship it back: Use any reliable courier or your local post office. Don’t forget to email us the tracking number.
3. Wait for confirmation: Once your return is received and inspected, we’ll email you with an update on your refund or replacement.

Refund Process
Once we receive and inspect your return, we will notify you of the approval status. If approved, a full refund will be issued to your original payment method within 10 business days.

Need Further Assistance?
If you have any questions about our returns policy, please do not hesitate to contact us.

Address: 350/18/31 Le Duc Tho, Phuong 6, Go Vap, TP. Ho Chi Minh 700000
Email: [email protected]

Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri)